CALLBOT IRIS
CUSTOMER SUPPORT

IRIS

Characteristics: Callbot for customer service, recording and custody of calls, order statuses, balance inquiries, surveys, etc.

Skills:

  • Schedule and plan automatic calls
  • Sending emails and SMS
  • Transcription of calls
  • Recording and custody of the call
  • Integration with API RESTFUL
  • Double authentication with password by SMS

It is necessary to implement the abilities needed for each case in particular.


Examples (in Spanish language)

# Description Audio
1 Waiting queues: request services and initiate procedures Download
2 2. At night time: messages to the advisor and consult status
3 3. Example of simultaneous translation: English user and Spanish bot
The message has been sent. Thank you!
* I consent to the use of my data for the purposes indicated in the privacy policy “YOUR SECURE DATA”.
* You declare, through the marking of the present box, under your own responsibility, to have reached the age of fourteen years of age, responding in an exclusive and personal way of the veracity of said declaration and assuming, therefore, the possible legal responsibilities to the respect.
* You consent, through the marking of this box, the receipt of commercial and courtesy communications related to our entity through telephone, regular postal mail, fax, email or equivalent electronic means of communication.